Privacy Policy – ETHIOCER

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ETHIOCER (“we,” “our,” “us,” or “the website”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit and use https://ethiocer.com (the “Site”). Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We collect two main types of data when you use our website:

a) Information You Provide Directly

When you interact with us, submit forms, or register for services, we may collect:

  • Your full name

  • Your email address

  • Your phone number

  • Property-related information you submit, including listings you create for rent or sale

  • Any other information you provide voluntarily through contact forms or communication

b) Information Collected Automatically

When you visit and browse our Site, certain information is collected automatically through cookies and similar technologies, including:

  • Your IP address

  • Browser type and version

  • Device information (type, operating system, screen resolution)

  • Pages visited on our Site

  • Time and duration of your visits

  • Referral sources (how you arrived at our Site)

This information helps us analyze usage trends, improve the website experience, and enhance our services.

2. How We Use Your Information

Your personal data is used for the following purposes:

  • To provide, operate, and manage our property listing services and website features

  • To respond to your inquiries, requests, or comments

  • To communicate important updates, newsletters, or property alerts if you subscribe

  • To improve and optimize our website, products, and services based on user feedback and analytics

  • To ensure security, prevent fraud, and maintain compliance with legal obligations

  • To analyze user behavior for better site performance and marketing

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience and collect information about how you use our Site. Cookies may be first-party (placed by us) or third-party (placed by services such as Google Analytics or Google Ads).

Cookies help us:

  • Remember your preferences and settings

  • Understand user interaction with the Site

  • Deliver relevant advertisements (where applicable)

You can control or disable cookies through your browser settings. However, disabling cookies may affect the functionality and experience of the Site.

4. Sharing Your Information with Third Parties

We respect your privacy and do not sell or rent your personal information. We only share your information under the following circumstances:

  • When required by law, regulation, or legal process

  • With trusted third-party service providers who assist us in operating the Site, such as hosting providers, email service providers, and analytics services, who are bound to protect your data

  • When you give explicit consent for sharing your data for specific purposes

We take reasonable steps to ensure these third parties protect your information in line with this Privacy Policy.

5. Your Data Rights

You have important rights regarding your personal data, including:

  • The right to request a copy of the personal data we hold about you

  • The right to request correction or deletion of your personal data

  • The right to restrict or object to our use of your data

  • The right to withdraw consent where applicable

To exercise these rights or make any inquiries about your personal data, please contact us at:

📧 privacy@ethiocer.com
📞 +251 910 012 794

We will respond promptly to your requests in accordance with applicable laws.

6. Data Security

We implement reasonable technical, administrative, and physical safeguards designed to protect your personal information from unauthorized access, loss, misuse, alteration, or destruction. This includes SSL encryption to protect data transmission.

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Children’s Privacy

Our services and website are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13.

If we discover that we have inadvertently collected personal data from a child under 13, we will take immediate steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. All updates will be posted on this page with the updated “Last Updated” date.

Your continued use of the Site after changes have been posted constitutes your acceptance of the revised Privacy Policy.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

📧 info@ethiocer.com
📞 +251 915 649 086
📍 Addis Ababa / Jigjiga, Ethiopia